Postage & Packaging

Postage and Packaging: We offer reliable postage and packaging services across Australia, ensuring that your rental items arrive safely and on time. All of our garments are carefully packaged to maintain their quality and condition during transit. We provide return satchels with each rental, making the return process easy and convenient. Simply use the pre-paid return satchel and follow the instructions provided to send the item back by the agreed return date.

For peace of mind, all parcels are sent via a tracked service, allowing you to monitor your delivery. Postage fees will vary depending on your location and rental package, and express shipping options are available for those who need their outfits sooner. We take pride in offering eco-friendly packaging that can be reused to help reduce waste. Please DM us for more information on shipping times and costs, or if you need any further assistance with your rental.

Shipping Policy 

Shipping Policy (Australia):

We offer shipping across Australia for all rental items, ensuring a smooth and reliable delivery process. Please review our shipping policy details below:• Standard Shipping: All rental orders are shipped via a tracked service, with delivery times ranging from 2-5 business days, depending on your location within Australia.

.• Express Shipping: For customers needing faster delivery, express shipping is available and typically arrives within 1-2 business days. Additional charges will apply for express shipping

.• Shipping Fees: Shipping fees are calculated based on your location and the weight of the items rented. The final shipping cost will be displayed at checkout. Return postage is included in your rental fee, and a pre-paid return satchel will be provided.

• Dispatch Times: Orders are typically dispatched within 1-2 business days after your booking is confirmed. We will notify you with tracking details once your order is on its way.

• Returns: All rental items must be returned by the agreed return date using the pre-paid return satchel. Items must be dropped off at your nearest post office or designated parcel collection point. Failure to return the items on time may result in additional fees.

For any questions or specific requests related to shipping, please DM us. We strive to provide efficient and timely deliveries to ensure your rental experience is Loyalty Programs & Promotions: At our rental company, we believe in rewarding our loyal customers with a variety of promotions and exclusive loyalty programs. Throughout the year, we offer seasonal promotions and special discounts based on the time of year and events happening around you. These promotions are available to both members and non-members, giving everyone the chance to take advantage of great deals.